EST. 1999 — PREMIER DENTAL CONSULTING
Transform your dental practice with premium consulting, elite team development, and proven patient experience strategies that deliver measurable growth.
No commitment required · Free discovery call
25+
Years of Excellence
30%
Average Client Growth
100+
Practices Transformed
Our Expertise
Tailored strategies designed to optimize every dimension of your practice — from patient experience to team performance.
Create memorable experiences that convert patients into loyal advocates and dramatically improve retention.
Discover More →Empower your team with proven techniques to maximize case acceptance and increase treatment starts.
Discover More →Develop clear vision and measurable goals that drive sustainable and accelerated practice growth.
Discover More →Client Success Stories
Hear directly from practices that transformed their business with Customer 1st Consulting.
"Within 60 days, we achieved measurable improvements in patient satisfaction and case acceptance. The team training was exactly what we needed."
Dr. Michael P.
Orthodontic Practice
"The expertise in patient experience is unmatched. Our Google reviews improved dramatically, and our team is more engaged than ever before."
Dr. Sarah K.
General Dentistry
"We achieved 35% growth in our first year. The goal-setting framework and team development were absolutely transformative for our business."
Dr. Robert C.
Multi-Location Practice
Verified Reviews
Google Rating
Based on 50+ reviews
on Google Business
Real, verified 5-star reviews from dental and orthodontic practices across California.
"Susie and Jenn completely transformed how our team communicates with patients. Our case acceptance rate went from 52% to 78% in just 4 months. Absolutely life-changing for our practice!"
Dr. Laura M.
Pediatric Dentistry · Fresno, CA
"We brought C1C in for treatment coordinator training and the ROI was incredible. In 6 months we added $280K in production. The team's energy and morale improved dramatically too."
Dr. James T.
Orthodontics · Clovis, CA
"I was skeptical at first, but C1C delivered beyond my expectations. Patient satisfaction scores hit an all-time high and we finally have systems that our whole team follows consistently."
Dr. Amanda K.
General Dentistry · Visalia, CA
"The goal-setting framework C1C introduced gave our whole team clarity and direction. We hit our production goal 3 months early. Highly recommend to any practice owner serious about growth."
Dr. Richard B.
Cosmetic Dentistry · Madera, CA
"I've worked with several consultants over the years, and none compare to C1C. Susie's passion for patient experience is infectious — our team now genuinely loves what they do and it shows."
Dr. Michelle H.
Family Dentistry · Tulare, CA
Our Difference
Premium consulting combined with proven methodologies, personal accountability, and a genuine partnership approach.
25+ years of refined expertise in dental practice transformation with measurable results in every single engagement.
We coach people, not just processes. Your team is your greatest asset, and we develop their full potential through culture-first transformation.
Average 30% growth achieved within the first year. We track every metric and celebrate wins alongside your team.
Our long-term follow-up programs ensure lasting change and protect your investment, not just a one-time engagement.
Meet The Team
Industry veterans deeply committed to your practice's lasting success and sustainable growth.
Co-Founder & Lead Consultant
25 years of expertise in orthodontic and dental practice management. Expert in creating exceptional patient experiences and leading elite teams to peak performance.
Co-Founder & Operations Consultant
Director-level operations expertise with a proven track record of scaling practices. Specializes in systems optimization, treatment coordination excellence, and sustainable growth strategy.
Take The First Step
Schedule a complimentary discovery call. Let's explore how C1C can help your practice achieve 30% growth or more — with a proven framework and dedicated partnership.
25+
Years
100+
Practices
30%
Avg Growth
Free
Discovery Call